# Salesforce Agentforce vs Decagon — Fit & Features

Canonical: https://trutool.co/compare/agentforce-vs-decagon
Author: Snehil (https://trutool.co/authors/snehil)

Compare Salesforce Agentforce and Decagon by use case, features, limitations, and evaluation questions.

## Compare fit, features, and limitations

### Salesforce Agentforce
Salesforce AI agents for customer-facing and internal business workflows.
Best fit: Sales and support teams evaluating assisted customer workflows.
- Salesforce AI agents for customer-facing and internal business workflows
Before you choose: Test handoffs, approved answers, outbound permissions, and integration with existing systems.
Pricing: https://www.salesforce.com/agentforce/
- [Read Salesforce Agentforce profile](https://trutool.co/tools/agentforce): Read Salesforce Agentforce profile

### Decagon
AI agents for customer support and service operations.
Best fit: Sales and support teams evaluating assisted customer workflows.
- AI agents for customer support and service operations
Before you choose: Test handoffs, approved answers, outbound permissions, and integration with existing systems.
Pricing: https://decagon.ai/
- [Read Decagon profile](https://trutool.co/tools/decagon): Read Decagon profile