# MantisBT Alternatives — Options to Compare

Canonical: https://trutool.co/alternatives/mantisbt
Author: Sandeep (https://trutool.co/authors/sandeep)
Last modified: 2026-10-08T16:04:55.459Z

Explore customer support & success alternatives to MantisBT by fit, capabilities, and trade-offs.

## Tools to explore
- [Intercom](https://trutool.co/tools/intercom): Customer support and AI service workflows.
- [Zendesk](https://trutool.co/tools/zendesk): Support tickets and customer service.
- [Freshdesk](https://trutool.co/tools/freshdesk): Customer support and ticket management.
- [Help Scout](https://trutool.co/tools/help-scout): Shared inbox and customer support.
- [Front](https://trutool.co/tools/front): Customer communication and shared inboxes.
- [Crisp](https://trutool.co/tools/crisp): Customer messaging and support tools.
- [Tidio](https://trutool.co/tools/tidio): Customer chat and support automation.
- [Gorgias](https://trutool.co/tools/gorgias): Customer support for ecommerce.
- [LiveChat](https://trutool.co/tools/livechat): Website customer chat and support.
- [Gladly](https://trutool.co/tools/gladly): Customer service and conversation management.
- [Dixa](https://trutool.co/tools/dixa): Customer support across channels.
- [Chatwoot](https://trutool.co/tools/chatwoot): Open-source customer support platform.
- [BugPin](https://trutool.co/tools/bugpin): Self-hosted visual bug tracking tool with screenshot annotation, smart capture, and GitHub integration. Free open-source bug reporting for web applications.
- [Bugzilla](https://trutool.co/tools/bugzilla): The software solution designed to drive software development Bugzilla lets you plan, organize and release software on your own teams' schedule.
- [Frappe Helpdesk](https://trutool.co/tools/frappe-helpdesk): Streamline customer service with Frappe Helpdesk, the open-source support ticketing software designed to simplify support and boost efficiency. Manage tickets, track issues, and enhance customer satisfaction ly.
- [GlitchTip](https://trutool.co/tools/glitchtip): GlitchTip is an open source, Sentry API compatible error tracking platform.
- [ITFlow](https://trutool.co/tools/itflow): IT documentation, ticketing and billing for small MSPs.
- [Roundup Issue Tracker](https://trutool.co/tools/roundup-issue-tracker): A simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC and e-mail interfaces. Adaptable to many use cases. Allows you to customize the look and feel and implement different workflows.
- [Rustrak](https://trutool.co/tools/rustrak): Self-hosted, Sentry-compatible error tracking. Point any official Sentry SDK at a binary you run yourself. Open source under GPL-3.0, in under 100MB of RAM.